She's kind of stuck because she can't gain other people's trust without being fully transparent, which means being transparent not just about her own family and background but about her business practices. But now that she's constructed the issue as a question of a learning curve, she can't bring the business practices into it, because it's just inadequate and blatantly classist to excuse her exploitation of other, more vulnerable people as part of this 'learning curve'.
She's now exposed quite a personal detail about being a victim of severe abuse and IMO that is not something she should discuss now. It's manipulative to bring up abuse to escape accountability. But also, looking out for her own mental wellbeing, it will really hurt her to read people saying stuff like "it's manipulative to bring [your abuse] up now to deflect criticism", and it will hurt her to see people dismiss it, which is exactly what is going to happen and has already started to happen. I can't imagine thousands of people talking about my abuse in that way.
She just needs to put the phone down, not think about it for a while and come up with a response that respectfully addresses the issue - for her own sake and everyone else's.