Oh my god, listening to Tim talk about the technical steps to uploading his covid test results to Safe Passage is absolutely mind-numbing to me as a technical writer. Tim, have you ever heard of print to PDF?
Edit: Oh lord hahahaha, immediately after he tells us about how much of a grandpa he is about technology ("Print out the test results then take a photo of the printout to upload to the site"), he tells us the company emailed him a PDF of the exact info he needed to upload. Just completely remove the bit about his idiotic workaround! Don't leave it in your video, jeez. Incorrect instructions are not a tip, you dork.