Another from for me is customers doing their Christmas shopping. I work in a call center for a mail order firm and as soon as December 1st hits they all go off their heads like the world will end at midnight on December 25th.
Last Christmas I was working on Christmas Eve and this Karen was shouting at me on the phone because her sons main gift hadn't arrived. I checked her order, "Karen you ordered this on the 22nd December and the website CLEARLY states allow 7 working das as it is direct from the supplier."
It was all my fault that Karen didn't read that part, my fault that she had left her sons main gift to the last minute....sorry but we all know when fucking xmas is so get the stuff well in advace.....then she was barking at me for a manager, then suggested I tell her son that he wasn't getting his much longed for Xbox..."yeah and I'll tell him that his mummy left it to the last minute to tell santa to send him an Xbox."
Sor...no not even going to say sorry for this one....we all know when Christmas is so fuck off ordering stuff at the last minute