I really, really like this idea. I was thinking along the same lines, but I like your idea more.
I thought it might show enormous good faith in their business clientele and the Disney community at large if they created a board of trustees that is comprised of ordinary people (like us) that frequently use their services. In the same way that studios use test audiences.
I'm not proposing the board/committee would have any real power, but it would allow John/Kevin/Corey to truly hear what is being said from real people, real faces, and yes, even real names. I would not have any problem doxing myself in that situation, because I also think it's only fair that we are transparent, when we are asking them to be transparent.