- "Hello...is that reception?"
- "Yes, madam, how can I help?"
- "Something terrible is happening in the room above me, I can't work out if someone is having a party or a fight? There's a lot of commotion and it's been going on all day. There's shouting although I can only make out a few words ...I definitely heard the words "bro" and "peng. It's all very concerning"
- "I will look into that straight away for you madam, I'm so sorry, this is not the kind of thing we tolerate here at Champneys"
- "Thank you, I didn't pay thousands for a weekend stay just to be listening to what sounds like a herd of elephants having a rave in the room above me. Whilst I'm on the phone, I ought to mention there's a strange man in what can only be described as a comedy wig and teeth disguise prowling around filming people and talking to himself. Perhaps you could look into that too..."