Your right, so i did a little research, and found that their property was never actually put on the market for sale ( I am an estate agent in her area lol) i don't know why i didn't check this out before, just sort of believed her... But i have just checked the account history of her property and there's been no updates, not put on the market, no photos taken, not even an agent called out ( unless it was an small independent agent).. hmmm sounds weird...
I also noticed previously someone said, that they have extended the two bedrooms upstairs, this is not the case they were already there, as per the previous sales particulars, the bedrooms upstairs were already there...