Thanks I'll try an do more formal complaints, we can't move her, it was difficult as it was trying to get her into this one as most have waiting lists for months or even years, an yes it's a pay per day, she's £50 a day which is paid monthly
I know that some nurseries won't wake her but we don't know if they are letting her sleep on her own or actually putting her down with a dummy to get her to sleep as all she can tell us is that she slept, she's too young to tell us that much details yet an the nursary will only give us the times she slept, but she has never went past a hour with us an she's getting almost 3h naps there, am honestly more pissed at the fact they have been giving her a dummy when we specifically told them under no circumstances is she to get one when we took her off it
At home if she's getting upset then we come down to her level, tell her to breath, then ask her to tell us what's making her sad, this usually calms her enough for her to tell us then we can fix it, I don't like her just being placed on a chair then told to calm down an being left, we only discovered that because she got upset at home went on a chair an started angrily repeating "calm down"