And while I'm on one, I HATE the way he talks about the families of residents/patients. Like they've just "dumped" their poorly family members in care facilities. Shut the fuck up Paul, do you realise how fucking stupid you sound? Would you rather families keep their ill relatives at home knowing they can not give them the care they need and the don't have the medical equipment needed to make the patients life easier??? Now that would be neglect.
No one wants a relative to be poorly, let alone poorly enough to no longer be able to live in their own home. And also, care home prices are so incredibly high, most people can't afford them without selling their homes. You act like relatives just dump their family members because they can't be arsed but you know that's not the case.