Not sure where you’re from but Sunbeam is a huge household brand in Australia and New Zealand...and I’m pretty sure it’s an American brand. they make toasters/kettles/coffee machines/hair appliances etc. I’d say the average Australian/NZ home would have at least one sunbeam product or would have before.. I have a sunbeam hand mixer and hairdryer Theyre basically Breville’s main competitor I’d say.I'm actually a bit sad that people feel it's necessary to jump on them like that. Is it infuriating that they sent her a free machine? Sure. But this isn't going to affect Sarah just this business who made a mistake. Especially when looking at their ig they're not even that big.