Thanks for sharing!Yep, let us know. Just edited my post above to add my message to them. I clearly said she has been violating the rules. Like, I'm sure they were being careful but the point is she hasn't been! Obviously they are going to try to defend themselves but rather than claiming everything was all within the rules I would rather they just took in the feedback and said "We hear you. We will not be working with Niomi anymore"
100%, they're just defending her. I'm not sure if there's something in the contract/if they need to go through Niomi's PR person to figure out the best response?
The funny thing is that they could freaking easily just get her to promote a virtual video tour of the place and say "can't wait to go back once COVID is over" which may promote people who require essential travel to Cambridge, say for uni things, to stay there. Or, you know, she could just follow Tier 2 rules and then actually go to that hotel safely.
By the way, your message to them was amazing! Mine wasn't nearly as well-written.