Her excuse is always she was embarrassed and it wasn't their responsibility to sort out her debt and financial situation.
But they didn't have to do anything of the sort, even if she was starving/freezing etc. Adult children ask their parents for money all the time, mine certainly do. She could very easily just asked for 20 quid to do a bit of shopping or something to help her with her rent this month. Or even asked to eat dinner at their house this week or could they pick some stuff up whilst they were shopping.
I am very much of the 'it never bleeping happened ' crew, but IF the poverty was real and IF her parents refused to help her then it was probably because they were sick of her tit.
She's shown over and over again how caring they are and how indulged she was, why would that stop when she (and her child) were in crisis?
Yes to all of this!
It's the bit that gets me every time. If one of my adult sons rang me today and said "hey, I'm behind on rent, I've got myself in a bit of a money pickle" I'd immediately offer to pay the rent, get them in the black etc. if I could. If I couldn't, I'd talk them through the process of speaking to the landlord, a debt charity etc. etc. and I'd absolutely do a food shop for them. It doesn't matter that they've left home. It matters that they're my children and there's nothing I wouldn't do for them.
Not everyone has great family, or family with enough money to help them out of debt. But everything we've heard about Big Dave and Mama H says that they're good, kind people (even if Big Dave is a bit pompous) who are clearly very involved in their local community and who really care about others.
My money is on her asking for help, and getting it, but then spaffing away the money they gave her so she ended up right back where she started.