From how she reacted I worry how the staff within TALA were made to feel about this situation. I don’t mean that they’d be blamed, but when your CEO acts like the world has ended over damaged stock, I imagine it results in an expectation for everyone else in the company to feel/express the same emotional distress. I worked somewhere which had a similar startup/"cool company" vibes, and it had a toxic culture of when something went wrong - even when in the grand scheme of things it wasn't a huge setback - the low-paid overworked staff are expected to agonise and be so upset over it just like the CEOs. I think it's because these companies encourage you to blur your work/life boundaries to the point where your work becomes your personal life, so when something bad happens at work it's as devastating as something going wrong in your personal life. If that makes sense.
A launch being ruined because of damaged stock is obviously a
tit situation, but I feel like it's her job to not bring her staff's mood down with her. Absolutely express that upset privately but I think there's a duty to your staff to encourage everyone not to get down in the dumps about a mistake that they couldn't control (and ultimately are probably not paid enough to invest that much emotional energy into it)