I know we're past it, but sometimes I think the lovey dovey comments like that might not actually be trolling, and instead a super young fan that may look up to the influencers, like preteen age. That's what a lot of that reads like to me, IMO. No doubt it could also be trolling but I'd bet ham that she also blocked legitimate fans and not just tattlers.
I also think closing the shop for however long and not even having Christmas stock available yet is a bad move. Christmas stuff has been out in stores for ages already. Especially when it gets closer to the holidays and covid still occasionally causing shipping delays and such. Bad business move.