As much as I sympathise with the NHS in their plight... I have seen from the inside how much of an “ain’t broke don’t fix it” attitude there is. They’ve trudged on for years at the very brink of crisis and nothing changes because they *just* make it through. I have also seen the absolutely unnecessary amount of “processes” there are that just don’t make sense and are in no way efficient. Up until last year we still had to use fax and couldn’t even email referrals, there was literally no reason for this other than a secure inbox hadn’t been set up which I’m sure doesn’t take that long. I’m more venting about specific stuff with my job but I’ve worked in several trusts and honestly they are all the same in terms of lagging behind in many ways.