There might be an option to leave a rating without a review?How can she have a rating of 2/5 if all reviews are 1/5?
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‘Trustpilot can kiss my arse’ - I can just hear her now.She still hasn't claimed her trustpilot page even though she's got ten 1-star reviews - I would have thought she'd be all over that, either replying to try to appease them or trying to get them taken down!
carolinehirons.com is rated "Excellent" with 4.9 / 5 on Trustpilot
Do you agree with carolinehirons.com's TrustScore? Voice your opinion today and hear what 2,646 customers have already said.uk.trustpilot.com
I just burst out laughing at my desk
The overall score isn't just a mean average of the ratings, it takes into account other things and automatically includes the value of seven 3.5-star reviews for new businesses:How can she have a rating of 2/5 if all reviews are 1/5?
TrustScore and star rating explained
TrustScore is an overall measurement of reviewer satisfaction, based on all the Service and Location reviews a business receives on Trustpilot. A star rating is the TrustScore visualized. Learn abo...
She talks some absolute shite, apparently the kits are shipping alphabetical - by surname. well mine starts with an A & not had any shipping notifications.
The constant gulping of the tea on her IG stories is absolutely horrific
She has had beef with DE - can’t quite remember why? Then that Hyram bloke got on the same train and she was loving life having additional support !
Missed all the DE drama at the time as didn’t have a clue who Caroline was but just googled it and found this. Brutal 
Found the blog post that kicked it off https://www.carolinehirons.com/2019/07/drunk-elephant-a-passioni-retinol-cream.html
Found the blog post that kicked it off https://www.carolinehirons.com/2019/07/drunk-elephant-a-passioni-retinol-cream.html
There must be the next thread title in there somewhere!Missed all the DE drama at the time as didn’t have a clue who Caroline was but just googled it and found this. Brutal
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Found the blog post that kicked it off https://www.carolinehirons.com/2019/07/drunk-elephant-a-passioni-retinol-cream.html
Abject hostility about the world in general. That's the most polite but also brilliant put down I've ever seen!
The drunk elephant situation was superb, not only Caroline's reaction but the freaks pouring products down the sink. Epic tit storm.
Aesop is for display only in my home
Aesop is for display only in my home
FFS I'm a D and nothing either. I'm a pretty patient and understanding consumer, I like to think anyway, but the money has been gone from my account two weeksShe talks some absolute shite, apparently the kits are shipping alphabetical - by surname. well mine starts with an A & not had any shipping notifications.
He sums it all up quite nicely. And that was BEFORE she started raging about everything and being the self appointed trustee of all that is wrong in the UK and US.
Missed all the DE drama at the time as didn’t have a clue who Caroline was but just googled it and found this. Brutal
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Found the blog post that kicked it off https://www.carolinehirons.com/2019/07/drunk-elephant-a-passioni-retinol-cream.html
Glad someone said it! Loud swallowing makes me cringe!!The constant gulping of the tea on her IG stories is absolutely horrific
If you live abroad they tend to send the UK ones out first. I've had a notification mine is arriving tomorrow. My surname starts with an 'S'.FFS I'm a D and nothing either. I'm a pretty patient and understanding consumer, I like to think anyway, but the money has been gone from my account two weeks
I doubt it's alphabetical order probably done on order number.
No email but I've just had a DPD notification. At least someone in this process has half a clue what they're doing!
I love the Aesop body scrub in the green tube, and the hand wash with the little bits in it!I always laugh at her Aesop hate. I don’t like their face products but the hand soaps are pretty ubiquitous in Australia - at restaurants and cafes and in peoples houses. Not to mention all the brilliantly designed stores (all unique) across the world. They’ve done such a good job with their branding and image. They don’t need Caroline to advertise. People (including me) will continue to pay too much money for hand soap
see also: Drunk Elephant doing a-okay, Sarah Chapman enjoying the boost having Meghan Markle as a customer gives, Liz Earle’s loyal c&p customer base, Olay isn’t calling her up, Nor is No 7...
Aesop are absolutely top notch products and recognised world wide as such. It’s solely because they won’t pay Hirons to talk about them that she snubs them.
Of course it’ll be to do with Caroline and not because they’re overpriced and nobody (except that mad woman with the thousands worth) was buying it because it’s always in TKMaxx. Ffs.
Yes it's a wonderful combination of disappointment and bemusement that somebody could actually be *that* thick
That post about the DPD scam email - someone else says that they’ve received one too. Do we think that’s to do with the “agency” she employed? One of the commenters thinks this. Wouldn’t be surprised. Also won’t be surprised if people get scammed and still praise their Queen. “It’s ok hun cos it’s not your fault and you do us a service, please don’t stop the kits”
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