Whatever the backstory, it’s very poor taste for her to be complaining she had to honour a charity donation. I don’t know what goes through her thick head sometimes. She wasn’t even donating because she cares about the cause, it was only because she was scared of the backlash if she didn’t. It wasn’t done in good faith at all. No mention of the babettes who still forked out for one of the “charity” mugs.
Either way it’s her own fault for being too stupid to arrange a good deal with a reputable supplier. It was only getting a few crap plain white mugs printed. Other influencers have businesses fighting to collab with them, yet Emma ends up scoring a deal with some seedy, random company and then puts them out of business. She’s comically shit at everything she does.