I work in management (not waste of space influencers, thankfully, and, depending on what the issue is, this is often what you would advise. The minute you publicly address it, it will likely hit the mainstream and become "proper' news, and then the world and their dog will know, not just this little corner of so-called internet trolls.
There will always be another scandal brewing or someone else to take the heat off you, so waiting it out can often be the best strategy.
I would assume, though, that Ash and her management are currently working out the best plan of action on how to handle this.