She needs reporting to trading standards, and also you need to start posting her replies and tagging her account for all to see. She sent me a #bekind msg when i challanged her over orders not received, needless to say i told her what we all think of her and blocked her, she then msg me off her personal account (you know the one where shes all smiley and happy, not playing the victim card on there
) and sent me a barrage of abuse so i screenshot it and posted it to my stories and on my feed tagging all 3 of her vile accounts in it