See tbh class comes into it a lot with social work. They probably see a spotless house and clean children and that's good enough for them!! That's wrong! If her nurse has to repeatedly tell her to take him in when she never goes on her own accord then that should be an issue if that's the case. Anything below 95% is not normal and if its happening repeatedly then she should be taking Oakley in without having to be asked. Bet she gets lots of messages about things like that, her block list must be greater than the amount of followers she has