Totally this.
That's like a lot of people in real life too - complete defence strategy "I'm so busy, so much on" etc. but nothing actually specific mentioned. (e.g. never busy with project x and a deadline for y). The busiest people very rarely actually moan about being busy as they are to caught up doing stuff!
This is shiv all over - just vague busy-ness. Sure remember the time she claimed she only worked 1 or 2 hours a day or something and the "4 hour work week" book was her bible.
"Busy" for SOH is probably having to pour her own drinks instead of having them handed to her