What in the name of God?!
This person really needs to get out more and as for the “make and image” I’ve never heard anyone say that before unless they were speaking about cars but even that’s “make and model” and most importantly,can she see how wrong and worrying it is that strangers are able to work out which one is which,able to recognise them and know their names obviously?!
That comment was a very strange one and I’d be extremely worried incase they’re a weirdo. Who says stuff like this? You’d have to be rather odd!