I worked in a supermarket years ago at weekends and nights to fund university, and it is a job that I don't think I could go back to - and nothing to do with 'thinking I'm above it' or anything. I honestly don't think I could sit and put up with the way staff are treated again, nevermind with the pandemic mixed in. I've been treated like crap within the NHS at times, but nothing compares to some of the crap I was expected to put up with in retail, often with absolutely no support from superiors. The entitlement within society is shocking. Being chastised as I dared speak and ask for payment while someone is rudely chatting with a friend on the phone whilst being served, customers already eating products and just staring at you expecting their bags packed whilst they stuff their face with goods still unpaid for. It being our faults as individuals when a product was unavailable. I'll always remember the day I was grabbed and threatened over a kiosk counter because I had refused alcohol to someone who was definitely already drunk, and the day I was screamed at because someone's milk had turned when still in its 'use by'. I did it for 4 years before I decided I couldn't balance work and med school, and had to rely on loans, and I don't think she realises just how many people, esp in the current climate, are not there through choice but because they NEED to be there dealing with all this crap to feed their kids or keep their homes as they aren't rinsing followers with books of nothing or putting their name on existing poor quality products with bumped up prices (judging by some of the Tesco reviews). I wouldn't be surprised if as well as the shop employee, the other 'customers' she served weren't plants or picked out. There is no chance in hell she'd have been made to sit there and listen to anyone complain or talk down to her. She and P&G were tone deaf...in fact HB too. Can you imagine sitting there while she 'plays' knowing you are on minimum wage having to actually do it, meanwhile her contracts probably mean it was lucrative for her to be there (and for probably HUGE amounts more) with her essentially mocking how you make sure your family's needs are met?