I'm laughing because another account I follow posted stories last night about whether or not to use softener when washing towels and said she always had because Lynsey had recommended it, and she screenshotted an old email she had from a cleaning brand with "Lynsey Queen of Clean's Top Tips" clearly stating to use softener.
She tagged L in the stories and today she got a response from her (blunt as ever) saying don't use softener as it wears down the fibres. No acknowledgement from L or the account posting the stories that her previous advice (for a brand as well) had been the complete opposite. Why do people take her word as gospel?