Hi everyone. New here but long time lurker but just wanted to let you know that I have had a reply from the advertising standards agency about the recent fitbit giveaway
Your complaint – Lucy Locket Loves Ltd
Thank you for your complaint about Lucy Locket Loves Ltd’s advertising. You challenged that this post is misleading as
there were no terms and conditions included within the post.
We’ve assessed the ad you highlighted and, from the information we have, we think it likely to have breached the Advertising Codes (“the Codes”) that we administer. We are writing to let you know that we have taken steps to address this.
We have explained your concerns to the advertiser and provided guidance to them on the areas that require attention, together with advice on how to ensure that their advertising complies with the Codes.
Thank you once again for taking the time to raise your concerns with us. Comments such as yours help us to understand the issues that matter to consumers and we will keep a record of your complaint on file for use in future monitoring. If you would like more information about our complaint handling principles, please visit our website
here.
Kind Regards
Ross Poulton
Ross Poulton
Complaints Executive
Advertising Standards Authority
Castle House, 37-45 Paul Street
London EC2A 4LS
Telephone 020 7492 2222
www.asa.org.uk