I really don't know how true these articles are, but if they are true, does it really matter? We can't treat prisoners inhumanely no matter how sickening their crimes or how much we want to. The real punishment is the lack of freedom for things like visiting her friends and family whenever she wants, cooking herself whatever she fancies for dinner, popping to the shops, going on holiday, spending Christmas with loved ones, going for a walk etc. So personally I don't care if she has her own key, gets to dye her hair, makes friends with other murderers or whatever. She may be able to lock herself in her cell with her new sh*t hair but she has lost the most important things and she'll never have them again.