Same, I ate at the Flatiron one soon after it opened. Found it overrated. Booked to go back with a couple of older relatives a few years later because one of them had heard it was great, and was rudely told by staff when we arrived that there were only standing tables available, followed by a very pointed "up and down" look at the two older ladies. We decided to go to the Olive Garden insteadThat reel came across as a weird fan-made commercial for Eataly. Not to sound like I'm from somewhere cool like London (I'm from the US Midwest), but I went to the New York Eataly 10 years ago and this is not exactly hip London-based content. Oh wow, a chain restaurant opened in your city.
I'd say it's just the type of place Lily would love.
The Nutella tap looked cool in fairness!