First time poster , long time reader. I definitely don't think any comments on here are valid and making good points.
I'm also a previous Serum patient. After being on a 10 year plus journey and using clinic here and abroad I would absolutely say Serum are far more advanced than clinics here. Penny started the clinic because she had issues herself over 30 years ago so she is incredibly empathic with her patients. Alot of clinics here are blunt not because they are being honest but because they don't want to affect their sucess rates. They tend to turn down complicated cases. Serum specialises in complicated cases, it's not generally somewhere you end up for your 1st fertility treatment. All that aside.
I have actually emailed Peny and mentioned that some of the insta stuff is damaging the clinics reputation. I've 2 friends I've recommended the clinic to and both are very nervous and worried about misinformation etc. I really hope in Ollies case she gets her happy ending but 2 follicles do not equal 2 eggs let alone 2 viable embryos when you are in your 40s sadly.
Gianni the dr in the video is a fantastic dr but as friendly as I remember him from meeting him multiple times I was cringing with second hand embarrassment during that clip. He is incredibly professional and lovely to deal with.
Penny is very friendly, invested and overjoyed with each and every sucess. She emailed me during my pregnancies to check all was OK and congratulated me when my babies arrived. I've known her for years but no she is not family. She is a lovely woman who is dedicated and passionate about helping people with infertility grow their families. At the end of the day its a business and penny is a business woman. Ita a more personal service because its family run but I think ollie is definitely overstepping with her videos and remarks.
I wish Ollie every sucess. Its a tough journey but posting publically brings positive and negative opinions unfortunately.
Sorry that post above meant to say the comments are valid and making good points. Apologies
I don’t really hear that many success stories with Penny and Serum, obviously she has to have had success but shows how much disappointment there is in the IVF World.
On my last trip to Serum in 2019 there was a whatapp group of 14 ladies. Each ended up with sucess and a baby born. Not all directly via IVF but alot also from the hysteroscopy and investigations they do. Most couples are told to try naturally for 6 months if issues are found during the investigations and rectified. Not saying its a 100% sucess rate at all(like all clinics unfortunately there are people who never get their miracle) but as I said in my above thread they take on alot of complicated cases where people have tried for years.