I personally would never message her, I think it's pointless to message her. Fair enough, I might not have been a hate comment... But then to come here and post about it just proves her point. Twas a scummy troll that sent the message... So in her logic she was correct to block you despite the message being harmless.
However I honestly believe that the vast majority of her followers are hate-watching her. I really believe that if everyone who dislikes her stopped watching or engaging she'd be bankrupt and keep moving back to get mum's in no time.
I wish we could do an experiment