What’s wrong with the company? I’ve never heard of them before
I’ve had patients before who have had decayed teeth and gum disease and Smile Direct Club still have agreed to treat them. No point in having straight teeth if you’re going to end up with pain and infection from them.
One of the risks of orthodontic treatment is that the roots of your teeth can resorb, which means they can become shorter. In extreme cases this can lead to the tooth becoming loose and having to be removed.
There is a much higher risk of this ‘root resorption’ if you have braces for a second time, which is what Em is promoting.
They say they make customers ask their dentists to fill in a questionnaire on their dental health before they start but I don’t know of a single dentist who agrees to fill out these forms, because then they are potentially liable if the Smile Direct Club treatment goes wrong.
I’ve seen many photos on dentist forums of patients who have come to see them after horrendous botch jobs by Smile Direct Club. They will straighten front teeth but often the bite is completely wrong and the teeth inevitably move again.