Had my first bad experience at a high end store today and just feel like I could do with a little vent
it’s my birthday and I’ve been eyeing up the LV key pouch. My mum bought one YEARS ago when I was a teenager and I’ve always liked it but seeing all the posts on the last thread about how many uses it has made me think it would be a cute little present to myself.
I’m in Dubai, so I went to the mall and it was quite busy so I waited at the small leather goods counter for about 15 minutes. Then I saw one SA see one customer out so I went over and asked if he was free to assist me.
No joke, he stopped, looked me up and down and said “I’m not sure you’d know how it works at LV, but you need to ask a manager first before I can assist you”
I was a bit confused, but nonetheless I said “ok, would you mind telling me how I know a SA is a manager so I can ask them to point me in the right direction” and he just rolled his eyes and said “I suppose I could find out for you as we are quite busy, wait here”
I was stunned at how rude he was, it was though I was doing something really out of turn by asking for help. I was a bit embarrassed so I just said actually, I’ve had a change of heart and walked out.
It may seem silly but I feel like it’s put such a downer on my day
I was looking forward to it and I just felt like he immediately decided I wasn’t the sort of “wealthy customer” he was used to so I wasn’t worth his time.
Sorry if this is the wrong place to vent. Hopefully next time I’m in London I can try there and the SAs will be nicer