Yeah ,especially as so many residents need consistency and routine a strange face every day is just what they need
When I worked in care some residents didn't mind different people popping in to assist them each day. Others were different and would only respond to certain carers. They still got their care if you were off, but they would be distressed. Many times I had to call in someone else, or someone would have to call me in, but being regular staff who knew your residents, how to care, and most importantly their care plan it was easy to judge.
We had one resident who was particularly challenging and if me and another certain 2 carers weren't on, or on that wing for a while then they wouldn't receive any assistance at all, and agency wouldn't even attempt going in.
They weren't bed bound, but their level of washing wasn't washing. Their opinion of eating wasn't eating.. they'd hide food in drawers and eat it days later and they'd stay in that room for days, or longer. I can't even describe the smell after that long.
Now that's someone who could walk and attempt personal care on themselves. What now for the residents who are bed bound and so physically contracted through illness that only you know how to move them without causing more pain, or get the care done without them pulling your hair out and scratching you to bits and getting them to remain calm.
We know what songs to sing to distract, we know what relative we might be that day to them, we know when we can stroke their hair to calm them and when it will result in an assault.
All this really breaks my heart. Families don't know what goes on behind that closed door because we don't tell them. It's already too much for them to see them so ill, so for them to know how distressing things are is too much and we keep private.
It's not just called personal care because we're wiping a bum, it's personal for their whole dignity and the families wellbeing.
Sorry, I went on a rant there, but this is more than covid now. I understand families wanting staff vaccinated, but they have no idea the damage all this will do by not having particular staff there