I work for events and since this new variant has come out, ive think ive had like several mini brealdowns each day at work. Due to the fact the general public are vile human beings!!!
We as a venue havent caused anything, we havent had restrictions set on us.
So sorry to sound so blunt but as a business, we need to make money so until we are told to stop hosting parties, we arent. But people dont like this, they want to cancel but signed contracts to confirm they fully understand theres a zero policy on refunds due to cancellation of your own accord or if you are ill including covid. Refunds will only be given if we as a venue can not host parties and want a full refund 8 hours before their party!!!!!! When we say no, ive been sworn at, threatened, called every name under the sun, been told to go to hell and even i hope you get covid.
We as a business cant afford to refund everyone as they dont feel like coming. As we have paid for the food, drinks, dj, lighting, staff etc. Its not right you call a few hours before and expect the world.
We are trying out best to keep people safe as much as we can without then getting abuse as we cant force people and theres no policies for us fo fall back on. And what makes me laugh is we have people asking what we are doing to keep people safe. Weve encouraged face maks when its not the law, encourage lateral flow testing etc and keep social distances when possible. But yet tonights party was out the window, no one cared!!!! Yet weve ben dealing with calls after calls of people being concerned so we added this measures but people werent in the slightest bothered in the end.
I saw people drinking from the wrong glass, sharing cigarettes, up close to people and these are people they dont know. Just happened to be sharing the same party and made mates. Its crazy
please please please be kind to people working in hospitality right now. We have suffered more than anyone through out and never get a break from it. We are most likely to suffer more and the industry to struggle again. Personally im more than happy for Boris to cancel parties to save the abuse im getting everyday to keep people safe but we cant keep living like this, we need to keep going