I only followed Claire recently after an aunt of mine was chatting about her. She seems like a nut job to me but I know that my aunt had reached out to her a year ago with severe hair loss issues and apparently Claire was a huge support to her & helped her a lot. Not just on the page but via DM’s etc..... Maybe on a 1-2-1 basis she is grand just on a platform to thousands gets a little mad...I am suffering post pregnancy hair loss, and think she’s talking about it on Trua today (I’m not a follower of that page) - but you’re so right. I’d feel like I was bothering her if I had a question! Also, looks like I’d be waiting weeks for a response - better to do your own research methinks.