Ellegee
VIP Member
I’m actually shocked that she would leave people hanging on waiting for her to reply while she goes furniture shopping, paints & makes a balls of her kitchen, heads off on a mini break, spends a day in bed hungover & not even able to get up for her kids while customers who are probably going through a very stressful time wait on her to get back to them. It’s a disgrace & I hope they take their custom elsewhere, she doesn’t deserve anyone’s loyalty because she has shown she couldn’t give a f**k about them. She has been in their situation, she knows how difficult a time it was, wouldn’t you think it would push her to crack on at keeping on top of things for her customers. Oh wait, only people that care would put every Oz of energy into their clientsI'm confused as to why she never does a full days work. Like I know she has the kids but Ian is there as well. Why can't he take care of them and she get the head down for 8 or 9 hours getting on top of her emails and a couple of hours getting orders shipped. It's not rocket science like. Utilize Ian in that sense instead of the two of ye sitting around and her dictating to him what to write in the emails. What an actual waste of valuable time!