I just listened to her stories about that email. And she says how the person is mentally unhinged and it doesn't make her sad because it has nothing to do with her and everything to do with the other person.
She is so far from any self reflection and cannot take criticism. She takes no responsibility and cant even imagine some of what they say is true. Also that is a massive fingers up to people who actually have mental health issues, making out that they can't see reason or just spread lying hate.
She's honestly the worst.
If someone wrote to me a huge angry email I would be hurt and maybe defensive in some ways, but I would want to know what I was projecting for them to make them feel that bad, and take even just a little accountability for it, seeing as they actually mostly spoke truth if you take out the cuss words.
P.s My favourite part of that email was when they said she should stick to picking up leaves Lolllll