16k to pay the finance off? Seems to me the his motor insurer refused his claim, oops!
I work on motor insurance.
He would only ever be covered for the cost of the vehicle. If he didn’t take out gap insurance he is a
twit, especially with a finance that high.
if your finance is 10k but your vehicle is 7K you’re getting 7K. The gap insurance if you have it is there to bridge the gap of the finance and the vehicle. Insurance don’t pay finance, I have this argument every day when people boot off because the third party won’t cover the cost of the finance so I explain “they don’t make you take the car out on finance they’re responsible for the cost of the car not the fact you didn’t purchase gap insurance.”
Naturally he clearly doesn’t have it, so his insurance will pay his finance company for the cost of the vehicle probably around 10k an if he has a finance to pay of 16K he absolutely has this from a bad credit company who charge more.
he basically got his car from bright house, didn’t get gap insurance and now owes more than treble.
I don’t believe he is making a claim on insurance, I bet you any money his excess is ridiculous or he has failed indemnity and they won’t cover him.