Hi everyone - I’m not sure if anyone can help but I guess it’s worth a try, thank you in advance!
I received a gift card for Christmas but it doesn’t work when I try redeeming it. I’ve just noticed the gift card number printed on the receipt doesn’t match the one on the card - the last 2 digits are different.
They bought it from Tesco, so I wondered if maybe the checkout person activated the wrong card number by mistake?
Does anyone know if they manually type in the number or scan the card, in which case it’s unlikely to be a human error?
I was going to go to Tescos tomorrow but I get nervous about confrontation. It’s not the end of the world, I just feel bad that the person spent their money on a card that can’t be used