On what grounds? What was there response?
Anyone used this approach for cancelling?
Copied and pasted from TeamRH terms and conditions:
18.7. Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court.
If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use. You can submit a complaint to CEDR (or the Centre for Effective Dispute Resolution) via their website at:
The Centre for Effective Dispute Resolution (CEDR) specialises in mediation, conflict management & Alternative Dispute Resolution (ADR) services & training
www.cedr.com
CEDR will not charge you for making a complaint and if you are not satisfied with the outcome you can still bring legal proceedings.
They are not above the law. I know that we keep hearing that they won’t let people end their contracts however, has anyone let them take it to court?