How long did they take to reply? I last emailed on 22nd July and I'm still waiting!FYI ladies I returned some stuff a while back, it was too big for me but the quality was decent. I had to complain to get my refund though. It had been 15 days since I posted it, i had checked the track and trace which confirmed it arrived with them. They didn't apologise for the delay once I could finally get in touch. I struggled to find out how to contact them too. Its put me off ordering again tbh x
They took 48 hours. Did you have to get a ticket thing?! It was a right faff to figure out how to do it.How long did they take to reply? I last emailed on 22nd July and I'm still waiting!
Lol nope?! Klarna have decided to get involved now so hopefully I'll get a refund soonThey took 48 hours. Did you have to get a ticket thing?! It was a right faff to figure out how to do it.
Oh...I cant remember how I found it but it was on thier website under faq or customer service. And it said how you could contact them but you would need a ticket. Basically an online generated thing that allows you to contact them. It was a pain and put me off ordering ever again tbh. I hope you get your refund xLol nope?! Klarna have decided to get involved now so hopefully I'll get a refund soon
That's annoying! Thank you.Oh...I cant remember how I found it but it was on thier website under faq or customer service. And it said how you could contact them but you would need a ticket. Basically an online generated thing that allows you to contact them. It was a pain and put me off ordering ever again tbh. I hope you get your refund x
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