Love it when a seller cancels your order and realists it for more money ![Loudly crying face :sob: 😭](https://cdn.jsdelivr.net/gh/joypixels/emoji-assets@5.0/png/64/1f62d.png)
![Loudly crying face :sob: 😭](https://cdn.jsdelivr.net/gh/joypixels/emoji-assets@5.0/png/64/1f62d.png)
Screenshot the delivery notice off the Yodel page & your chat with buyer. Press the I in the corner of that chat to report to vinted and ask them to mark as delivered so you can get paid. Been a few issues with Yodel tracking on vinted recently.So confused! I sold a pair of b/n shoes and despatched on 1st May. Yodel tracking on Vinted has been showing 'in transit', 'delivery taking longer than expected' and 'parcel will be deemed as lost after 5th June - buyer then has 2 days to claim' (or similar) ever since! I have just checked on the Yodel tracking app which states that the parcel was delivered on 8th May! I have not received payment and the buyer has not replied to my messages asking if they have received the parcel. Anyone any idea what is going on or what I can do to try to sort this out please? If the buyer does not claim the package as lost after the two days then what happens then??
Many thanks for that info, much appreciated. Did all that and just got a standard reply to say that Yodel tracking on Vinted says still in transit so have to wait til it is deemed as lost. So Yodel's own tracking doesn't seem to count!!Screenshot the delivery notice off the Yodel page & your chat with buyer. Press the I in the corner of that chat to report to vinted and ask them to mark as delivered so you can get paid. Been a few issues with Yodel tracking on vinted recently.
If they don't reply...send the same to
Legal @ vinted.co.uk (no gaps)
Keep replying/press "no I still need help" until they respond properly.Many thanks for that info, much appreciated. Did all that and just got a standard reply to say that Yodel tracking on Vinted says still in transit so have to wait til it is deemed as lost. So Yodel's own tracking doesn't seem to count!!
I dropped a parcel this morning. I saw a (presumably Inpost) guy collecting parcels from the locker not long after. Inpost's own tracking shows it's been collected from the locker, but Evri and Vinted tracking are both showing that it's still at the locker.Eek. Need some reassurance / guidance please, if possible. Question: How long does it typically take for Evri to update tracking after picking up from an InPost locker?
Some context, if helpful (will use points to keep it brief):
I know it should be fine eventually but this is so unnerving, moreso as it's a £20 item. Has anyone had any recent experiences and could give any ideas around timeframes please?
- Parcel sent to buyer on Saturday. Courier: Evri. Method: InPost locker (first time I've used one since last year for Evri parcels and now I remember why I stopped).
- Current situation: InPost tracking suggests the parcel has been picked up, landed at their warehouse, and is now with Evri; Evri tracking shows it's still at the locker. (Fml)
Thank you soooo much, I did as you suggested and kept replying as still needing help and they have now agreed to mark the item as 'successfully shipped!!!!! Such a relief!!Keep replying/press "no I still need help" until they respond properly.
And email the legal email lol
I bought something once a buyer had marked as okay- wanted to use the credit in my account. Didn’t realise it was taking longer and ended up using my own money rather than the credit2 days? They joking with this now? To note, payment hasn't cleared yet.
Definitely going to go back to ebay. Payment in my account the next day including weekends!
I’d ignore to be honest. If she leaves negative feedback state she selected all ok and had the item in her possession for some time before stating there was a mark, which was not there when you listed and then posted.First time this has happened to me but tonight a buyer said that her daughter had clicked the everything ok button but now she's seen a stain on a white shirt. She has sent pictures - it looks like a big shadow. She wants a refund.
I know that according to vinted the sale is closed and I guess she could leave a negative review but I am not sure what to do. I don't want to enter into an argument online about it. Should I just politely point out that it's now too late as the sale is completed? Should I block her so she can't buy anymore of my items and cause trouble. What would you advise? Thanks all
I've just looked her up on members but her name isn't there. What does that mean?