I work with a woman in her 60's and she has every Easter, every Christmas, every half term holiday and 6 weeks off each summer. It's written into her contract and she started work for the company in her 30's when her 3 children were at primary school. Her contract has never come up for renewal, much to the annoyance of other people working in the same role who can only occasionally get time off coinciding with their children's school holidays. I only work 2 days a week (condensed hours) so it doesn't bother me. I can see why Lorraine's younger colleagues with school age children might feel a bit miffed, but a contract is a contract. Doesn't mean she's not a selfish old boot though