She's an absolute tool. People aren't suffering in her head.
Side note, who needs that many pairs of shoes in the hallway? Particularly after new tiles, wouldn't you make more of an effort to keep it crap free for at least a while....
That bench needs to go on the bonfire, it isn't rustic charm, it looks diseased.
Also, the shopping bag in the doorway, YOU HAD ONE JOB GRABBY
Also, whilst I'm experiencing some kind of Grabby episode
the grey cold tone tiles with the cream stair carpet, the brown wood - it just doesn't gel.