Just had a quick look at the reviews. Looks like they own a few Airbnb's in Scotland. Must be nice to have such a money-making portfolio!
To be fair, the majority of the reviews are pretty good to excellent, and as Anna likes to tell people, there are plenty of photographs to give would-be holidaymakers an idea of the facilities. Looking at the pictures, none of the homes would really be my cup of tea - I like me a bit of luxury when away from home - but you get what you pay for. Sounds like the Scottish holiday lets are in a lovely location.
But I do take your point that Airbnb host Anna does not take kindly to criticism! She's on it, picking apart in great detail even the merest hint of negative feedback. It's actually quite amusing. Demonstrates a very thin skin, imho. You can clearly tell where Liz gets it from!
Very funny!
And I know Airbnb hosts like to get their friends/families to post good reviews - nothing wrong with that - but I couldn't help noticing an early review from her daughter in law! Always good to keep the outlaws onside!
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Just also worth pointing out that though it is lovely for people to be able to make squillions from renting out their property portfolio to tourists, I was brought up in a touristy area and there are real problems in small communities when the balance of occupancy changes from local residents living and working in the community, to short-stay money spinners for people who don't live in the area. There are pros to tourism, of course, but there are definite cons, particularly for the younger generation wanting to live and work in an area in which they grew up.