uff this sounds highly frustrating and stressful. I never had reason to use the health service in Italy but when I lived in Rome I taught lots of doctors as I worked near a hospital, the stories they told me about things that happened at work were awful so I always had a bad impression of how it was, but there is an italian vlogger I (interminittently) follow who lived in the UK now in Oz and she constantly talks about how bad the UK system is compared to Italy (albeit other things she has abotu both Australia and Italy said are also not true so..)We have bad service in Toronto, it is no nirvana. But here ? Appalling.
The property manager reportedly runs 100 properties and does as little as possible. I’ve already started a campaign to fire him ! However, you get little response from the residents. I don’t know if they are so used to getting beat up or what. We had to start a lawsuit against him on another matter and even the lawyer asked permission to call him a “bastard” he has never seen anyone like him.
We went to a meeting last week where another owner was going to raise the issue of firing him, but he ended up not saying a word. We spent all of yesterday writing and sending an email to this Tin Pot dictator.
I’ve been on and run a condo board; here there is not even a board !
As for the meds, it’s stuck with the brokerage in Italy. The guy who first wrote demanding I buy my meds in Italy, doesn’t respond to my emails and UPS online chat (that’s N American bad service) sends me to other agents, finally telling me to call Italy !
Of course, the night before, when I AM talking to a UPS agent, tells me he is going to open a case for me, promises to call me back if the call drops(which happens all the time, given our great wifi, which we have also replaced) the call drops and he doesn’t call back, so I hope he DID open the case, but, no, I was advised there is no open case.
This kind of service is “normal” and we take it in stride, albeit highly irregular in my world and frustrating.
Just this morning, my partner told me she tried again to make a doctor’s appointment and, after being told her first concern could not be accommodated, when she tried to raise a second issue the coordinator hung up on her.
In case anyone thinks I am exaggerating about how bad it is, I can tell you I haven’t told you the worst of it !
I hope you manage to resolve these issues soon!