Surprised she's not tagged them tbh
Are you over 20 stone though & launching yourself on it for 8 hours of the day?!I’ll be honest there’s no way I would accept a repair on a sofa that’s 3 weeks old. 2 issues in less than a month is a piss take. If I’ve spent thousands of pounds on a new sofa that’s what I want, a new sofa, not a repaired sofa.
I would agree however have you seen the state of the four seater sofa already? It looks like they’ve had it for about a year rather than a few weeks.I’ll be honest there’s no way I would accept a repair on a sofa that’s 3 weeks old. 2 issues in less than a month is a piss take. If I’ve spent thousands of pounds on a new sofa that’s what I want, a new sofa, not a repaired sofa.
They’ve admitted there’s a fault no way would I accept a repair on a faulted sofa. I don’t think anyone would. She absolutely has a valid point that once screws have snapped trying to screw back in to the same place the old screws were is just asking for more problems. I don’t think she’s being unreasonable in what she’s asking for, personally I would have been an even bigger twit as I would have told them to take the whole lot back and I’d pick a different sofa. More than one issue and on more than one item of furniture is a joke.Are you over 20 stone though & launching yourself on it for 8 hours of the day?!
I don't blame her, I'd want it replaced as well. I know she's big, but I wouldn't have expected that to happen, it doesn't look good for scs.She’s been so self entitled with the sofa situation, any sofa company will want to go down the repair route instead of just replacing it. I really hope they say no to her as nasty as that sounds I’m not bothered .
I'd have wanted my money back and go to a different company, as I said its not a good look.They’ve admitted there’s a fault no way would I accept a repair on a faulted sofa. I don’t think anyone would. She absolutely has a valid point that once screws have snapped trying to screw back in to the same place the old screws were is just asking for more problems. I don’t think she’s being unreasonable in what she’s asking for, personally I would have been an even bigger twit as I would have told them to take the whole lot back and I’d pick a different sofa. More than one issue and on more than one item of furniture is a joke.
Website looks awfulIt could be quite recent because I always thought that Jess didn’t have management, unless I just missed when she added it to her bio.
I must have missed this what happenedNo update on the sofa yet. I wonder did she feel at all embarrassed about explaining to the guy that it collapsed while she was leaning across it? I know I’m conscious of it on our sofa. I purposely move around as I don’t want any of the cushions deflating too much because of my big arse