I think this is a trickier topic than it's being given credit for.
I'll start by saying I have absolutely seen occasions where people have been genuinely trying to offer help or advice, or where their comments have otherwise come from a good place, and they've been shouted down unfairly. I don't want to diminish anyone's experience here, or upset anyone, so I'm going to assume anyone in here with personal experience of it falls into that category.
But a lot of the time, when people do turn on someone, it's someone who's been rude, obnoxious, offensive, inappropriate or some combination thereof. They've gone out of their way, either to type it into the chat (Let's deal with Twitter separately in a moment), or to actually call in.
When this happens during a show... It's like said person has interrupted a comedy gig. And what happens at a comedy gig in real life mirrors what usually happens on Twitch/YouTube. Initially, the performer takes on the heckler themselves, usually by trying to delve deeper or with some withering putdowns, depending on the nature of the heckler. If the heckler continues to interrupt the show, the crowd starts to boo them, to ridicule them, and eventually if it carries on they're escorted from the room by security. That's considered almost standard procedure across the world - there's any number of videos of it happening on YouTube. So what's different about when it happens during an online show? I'd be genuinely interested to hear people's takes on that.
Twitter is a different beast, and a well-documented one. Again, a lot of the people Iain retweets are being offensive or rude, by most people's standards. But it's different because it's not happening during a performance, and it's happening with a potential audience of nearly 100,000, rather than 200-300.
I have definitely been a part of such pile-ons in the past, whether for Iain or other blue-ticks who retweeted their detractors. At the time, I'm sure I enjoyed it and felt righteous. I'd advise anyone to read Jon Ronson's book 'So You've Been Publicly Shamed', which spends a lot of time speaking to the victims of Twitter 'mob justice'. It's not something I indulge in anymore, and can only apologise if anyone here was on the receiving end. We will never know. So yes, when Iain does it on Twitter it makes me feel very uncomfortable. No disagreement from me there.
But when it happens during a show... If TLNA is a gig, they're interrupting the gig. If TLNA is a community meeting, they're interrupting the meeting. And if, god forbid, TLNA is a cult, then they're coming in and pissing in the Kool-Aid. I think the response is sometimes disproportionate to the crime, for sure, but let's not pretend these things don't have consequences in the real world.
(And
@General Kim, I don't know why you keep bringing up Cristo. Any shitstorm around him filling Iain's spot was mild at best, and both parties had nothing but kindness towards one another. Cristo even opened his first show with a glowing tribute to Iain. I didn't post a link to one tweet, I posted a link to all the tweets which still exist and included Iain and Cristo. Some may have been deleted, but it really was about 50-50 respect and disdain. Iain has gone after plenty of valid targets, so to keep mentioning Cristo is a bit baffling.)