I do agree with Grace, some comments are a bit too far and can be mean. I am not innocent in this though with comments I made and subsequently deleted. I may not have called her something horrible but the tone of my comment was not one open to discussion but more to tell someone information and demand answers rather than kindly pointing an error out and starting up dialogue in a way that includes all voices. These comments are done in such a way it completely takes away from the critical discussion.
I was able to have a great discussion with a girl tagged in a wearetala post. She reminded me that a lot of the audience might be dipping their toes into the idea of shopping sustainably. There is definitely great value in how Wearetala markets sustainablity as cool and not something to invoke fear. Going from shopping at ASOS, PLT, Boohoo etc. and doing so possibly because your fave influencer is the face of a collection to then trying to understand how that is enabling fast fashion with has major effects on the environment can be quite devastating for a young consumer.
I am just as frustrated as alot of you are, when at my level of knowledge of ethics and sustainability, the facts and evidence are not shared/stated correctly. This is definitely because in their staff, there is lack of these expertise to know the nitty gritty of how things are stated correctly, how one shouldn't put accreditations actually related to suppliers as accreditations as their own, etc. This is definitely a weakness in their company. I do hope that they hire someone that is well-versed and knowledgeable in this regard to help them so that their market can include those with a better understanding of the laws, requirements etc.
I just think maybe the way that majority of us are going about sharing this information as something to be exposed is not actually getting people to have that very much needed critical conversation. It is creating a divide and people are choosing sides.
Remember some people want Grace to succeed and some people are understandbly upset that seeing her succeed frustrates them (which is not healthy). I won't lie I was definitely on the upset side but that didn't bring me any closer to making a positive impact. I want Grace to succeed so that more young women and men can be inspired to follow in her footsteps and run their own companies in sustainable and ethical way.
I understand your point of view and where you are coming from, and imho I think this shows how much more humble you are of yourself and the things you put out online compared to Grace. I would agree with you entirely if we were speaking of another person that isn't Grace, but I can't agree with you entirely just based off my personal opinion of Grace and her companies.
The reason is well... very evident throughout all the threads on Tattle about Grace. I have a huge issue with people that make themselves out to be something and expect their followers to follow suit (be vegan, live as sustainably as possible, transparency, and to
be kind just to name a few examples) and then blatantly do the opposite. She is a massive consumer that went on multiple trips abroad during a pandemic. She has shown that she does not care about her global community by not practising Covid-19 safe practices on a repeated basis. To avoid repeating everything that's been said before on this thread, to put it short she is a massive hypocrite that can not take any criticism. She can't even take constructive criticism, even when it's been phrased in a polite way that allows for a discussion to take place (what comes to mind is the girl that commented about Grace's choice of words for saying that the "vegan police" will come after her for her [constant] use of leather) - she refuses to not take it personally and it's immediately classified as hate.
She certainly doesn't mind if her followers jump on people criticising her, you can also look at her now abandoned Twitter account where she would constantly put companies on blast for minor things like a 30 minute delay on her Deliveroo order.
In terms of how the criticism is addressed to her, I just feel that people are at different points of frustration with either Grace or the products from her companies. If I was a consumer of Tala and was already on my 4th pair of leggings within a year, I'd also be too impatient to be overtly polite in order to hopefully not offend Grace in order to hopefully maybe get some help because I am not getting help from the proper channels; and now am feeling quite desperate for someone to help me. Or if I've just been charged 80 pounds/euros for a subscription service I thought I had cancelled but there is now no way I can get it refunded, to then go to Instagram and see the CEO asking us which obnoxious car she should get for herself. So given these experiences, just to mention a few, I think we can forgive people for getting fed up with hypocrisy and fake behaviour from someone who makes out to be so much better than us all. Imho, she's surpassed the point of being coddled. In any other business to consumer company, if customer service reps have to get used to getting verbal abuse from customers on a daily basis, yet the CEO can not even take some well articulated critcism with an angry tone that's not even threatening (just coming from a place of frustration) - sorry but what else are we supposed to do? It's not my fault she's been coddled her entire life and is surrounded by "Yes" men.