She probably asked for things not included. (Or by bill they meant some type of receipt. Which you would have gotten regardless of it being a gift or paying for it.) Possible it was a gift card/coupon situation to be presented when paying.
I was thinking the same thing.. A few years ago, my husband and kids gifted me with a massage from a local spa. It wasn't like Princess P went to, as it just does hair, nails, massages, waxing. It doesn't have a pool, sauna, etc. because they knew, I would never use a place like that. I am not a "sit down and rest" type of person. I had previously went to a Mother's Rest respite weekend at a BNB and hated it because there was nothing to do. (I am not diagnosed but Hubby swears that I definitely have ADHD)..
Anyways, it took me 5 months to book the time and date because of my schedule. I am not always free to have respite come over (if my person is free) and I just can't drop and leave the kids whenever I want. I have to coordinate my hectic life and kid's busy schedules to allow it and pray nothing happens with my medical kiddos.
So, I go and the lady asks for my gift certificate. I arrived 15 minutes early, which is also requested, as you need to get comfortable, Priscilla arriving late, well, she is super late because her massage probably was booked for, example, 12pm and she probably showed up at 12:05pm. This means she is already 5 minutes into her massage time and she hasn't even gotten undressed and comfortable within the room. Then, there is usually a set of practices that they go through, letting you know to tell them if it is too hard or soft or where to concentrate more on. The guy was rushing to get in just 45 minutes and then she apparently added in more things (because apparently a massage wasn't enough for the woman, seriously? Gotta have it all...
Meanwhile, all the Princess P is doing is thinking about feeding her hole and talking to people. I am laying down and coordinating schedules, thinking about what I need to talk to the doctors about next and how I am going to get everything done at the house and what is even for dinner and if I need to go to the grocery store or can get the kids to agree on takeout, without a fight and how many missed calls from everyone that I will have, when I finally get up and if my daughter that was sick all night, before me going, is going to have to go back to the hosptial... All the while, realizing that my stomach is grumbling because I didn't get time to eat breakfast, I was rushing to get there because of my sick kiddo (so no lunch) and if she does need to go to the hosptial, dinner will be in a vending machine, while Dad figures out dinner (which will be pizza for the kids because he knows how much I hate it and one kid is lactose intolerant and she loves when Dad will order her pizza, when I refuse)..
Then, when I check out, the lady that did an excellent job, asks if I want to tip. Of course, I feel bad because even though my husband already put a 10% tip on the certificate, I feel bad and give her another 15%.
I am literally not the person to just sit around and definitely don't want to talk with people. I feel that some places like this, I would need people with me, that I actually wanted to be with and we would probably all be sitting around, thinking about our kids and wondering how much longer it would be, before we could bow out and leave... Princess P would be the opposite, she wouldn't even be thinking about home but how she is going to get sales (well, maybe home, on how she can prop Abbie up and get people to buy product) but that is the only way she would be thinking about her...