Sorry but her moaning people are asking where their orders are is so bleeping rich. You’re the business, you are providing a service and you are not delivering. People can complain if you don’t provide the service you are offering in a timely manner. Waiting for the card payment to go through is ridiculous too. 5 days before you even start packing it up! Love, this is the day and age where we use Amazon prime. People want stuff quick. For what she’s selling too you could go down the pound shop in that time and pick it up. Sorry really boils my piss she is complaining about customers when it’s actually her own stupid fault. And stop packing orders bare foot and in pjs. Gross!!!