Many thanks, Mojo. What would we do without you?
That patron vlog just demonstrates how incompetent both Ollie and SJ are. It took ages for them to get the car going, then he leaves it unlocked with the engine still on. Later, he realises he hasn't got his Covid passport on his phone, then realises he hasn't got his phone with him in the restaurant as he's left that in the car! How can he be an HR trainer? SJ enjoys it all as she is as incompetent a driver, etc., as he is! How is it that patrons, seeing this, still send her thousands of their own money each month? How can anyone trust her to do anything wisely? Oliver talks about doing things in stages but when it comes to it, they won't, they'll just plunge head first into whatever they are doing without proper planning. He's the sort of trainer who can mug up on fashionable management training phrases but is incapable himself of being competent and SJ is exactly the same!